Rugs direct offers many generous money back offers on top quality name brand area rugs.
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To get your order status simply enter your order id in the form above and click submit.
Tell us if you would like to receive a replacement billed when shipped or just a refund credit issued when received.
Your discount code is on its way.
I purchased a rug that wasn t the color as it appeared on line.
How to keep rugs from sliding.
When we can help we will whether you prefer to contact us by phone email on live online chat.
If you are unhappy with your purchase for any reason you may return it no questions asked.
If you don t receive your promo code please check your email junk or spam folder and click on not spam.
Be first to know get access to exclusive sales new arrivals and save up to 80 off retail.
Rugs direct offers a 30 day satisfaction guarantee on every rug we sell except for samples customized rugs clearance items products sold through our showroom and rug pads that have been opened.
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Do not buy from rugs direct.
How to choose a kitchen rug.
The rug must be completely covered in plastic for shipping.
I spent 1 100 00 and i am only getting a refund of 580 00.
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We try to make our website a friendly easy to use neighborhood store and invite you to browse and shop at your leisure.
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Email us at email protected with clear photos that show any issue with the rug including the packaging and label on the back of the rug.
In no event shall rugs direct its officials employees and agents be liable for any direct incidental consequential or indirect damages arising out of the use or inability to use the service or any information or transactions provided on the pages of this website.
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Rugs direct is not responsible for any typographical errors.
They claim it is a restocking fee.
For assistance questions or concerns regarding rugs direct please contact customer service via email toll free phone or live chat.
I had the deliveryman open the packaging with me to check the rug because i had seen reviews before that stated that other customers had similar experiences.
Rugs direct is national in scope but local in culture.
How to clean a rug.
